Technical

• Why is there a watermark on my photos?
• Why don't my drone photos have perspective correction?
• Why does my upload keep failing because of one bad image?
• Can I upload drone photos separately from the rest of a shoot?
• Can I virtually stage outdoor spaces or patios?
• Can I get my photos back in multiple sizes like full size and MLS size?
• Why is there distortion on my listing?
• Why isn't my AI Re-Edit producing the result I want?
• What room types and furniture styles are in Virtual Staging?
• Why is the lens correction on my project messed up?
• Can I upload a photo I edited elsewhere to use AutoHDR's AI tools?
• Why are my drone shots coming back over-processed compared to my interiors?
• Why does my style profile keep reverting to default?
• Why have my photos been processing for over an hour?
• Why is my image being cropped automatically?
• Can I download photos under 2MB?
• How do I turn off perspective correction?
• Can I add custom images to TVs and fireplaces in my photos?
• How do I turn off sky replacement for interior windows?
• How do I undo the auto wall straightening?
• Can I upload photos you processed to give feedback?
• How do I use AutoHDR home staging?
• Why did my sky come back blue with white clouds even though I selected Twilight?
• Can I put a custom image on TV screens in my photos?
• Can I upload HEIC photos from my iPhone?
• Why did multiple jobs upload as a single listing?
• Why do my photos have AI artifacts or distortions?
• Can I use AI Re-Edit to virtually stage rooms?
• How do I get more consistent edits from AutoHDR?
• Is there a limit on folder size for uploads?
• Why can't I upload my shoot?
• How do I add lens correction to my photos?
• Why is the auto-added fire in my fireplace too big and glowing?
• Do drone or aerial photos cost the same credits as interior shots?
• Does AutoHDR apply lens corrections to RAW files?
• Why does my shoot appear to be frozen?
• Why am I getting a 'Could not compute file hashes' error?
• Why is AutoHDR treating my drone shots as bracket sets and blending them?
• Why is my latest order taking so long?
• How do I convert HEIC photos to JPEG before uploading?
• Why didn't I get an email confirmation after uploading?
• Why aren't my listings showing up on my dashboard?
• Why do my adjustments disappear when I download the image?
• Why isn't AutoHDR correcting lens distortion automatically?
• Can I white-label AutoHDR?
• Why is the TV I'm trying to add appearing on the wrong photo?
• What DPI or resolution do AutoHDR output files have?
• Why do my photos look flat or washed out in Lightroom?
• How do I change the pin without re-uploading the image?
• Why does AutoHDR freeze when I try to upload?
• Is there a file size limit for uploads?
• Why did my photos start coming back wrong after switching cameras?
• How do I remove the photographer from a mirror?
• How do I remove glare from a TV in my photo?
• Why don't the colors in my photos look realistic?
• What JPEG size is ideal to upload?
• What is the AutoFill feature?
• Why are my HEIC files failing silently on upload?
• What settings or shooting habits tend to produce bad results?
• Can I try AutoHDR for free with a few sample images?
• Can I virtually stage a room that already has furniture?
• Why did my drone shots process but my interiors haven't?
• How do I use AutoHDR?
• How do I tilt or rotate a photo?
• Why do my files keep getting renamed to the job name?
• What file types and sizes does AutoHDR accept?
• Why has my shoot been processing for hours?
• Can AutoHDR add a logo watermark to all my photos?
• How do I batch upload photos to AutoHDR?
• What is the white mask when I draw on a photo?
• Why didn't my Twilight or Staging photos download?
• Why didn't some of my projects process automatically?
• Why do my blended images have washed-out or desaturated colors?
• Can I batch apply TV screen images across multiple photos?
• How do I place a red pin on a photo to show the house location?
• Is there a maximum number of photos per listing?
• Why isn't my AutoHDR listings page loading?
• What does Twilight shoot mean in the upload box?
• How do I download an AI Re-Edit?
• Why aren't my uploaded photos appearing in my listings?
• Is AutoHDR's virtual staging realistic enough for MLS listings?
• Can I switch off sky replacement?
• Why are the shadows in my photos unrealistic?
• How do I black out a TV without the professional plan?
• Will AutoHDR remove a person in a reflection when shooting handheld?
• Does sky replacement apply to drone or aerial photos?
• Can I stage multiple photos from the same shoot at once?
• Why aren't my RAW photos being edited?
• Can you add my lens for perspective or lens correction?
• Do I lose credits when I get a file hash error?
• Why did most of my photos come back as colored lines?
• What are best practices for shooting to get the best results?
• How good is AutoHDR at matching bracketed shots with a bit of camera shake?
• Should I upload 3 or 5 brackets?
• Can I get exported files under 20MB if I upload large files?
• Can AutoHDR accept flash frames for flambient?
• Is it best to convert to a sharpened JPEG before uploading for better sharpness?
• Can I edit exterior images that are not HDR?
• Is auto white balance recommended for best results?
• Why does AutoHDR only use 3 exposures when I uploaded 5?
• How do I prevent overexposed windows from bleeding into the other exposures in a 3-shot bracket?
• How can I make photos brighter with less noise?
• Do you adjust and clean up a single DNG image file from a drone?
• How can I shoot for best results with AutoHDR?
• Should I let my camera blend the HDR or submit the single HDR blended image to AutoHDR?
• Can I use JPEGs instead of RAW files to help with upload speed?
• Does AutoHDR work better with lights off for white balance, and can I include flambient?
• Can I upload HDR images I created myself and have them edited?
• What should I do about corrupted files in AutoHDR?
• How many brackets work best?
• Why isn't my upload starting?
• Should I upload RAW or JPEG files for optimal results with AutoHDR?
• Why are my shoots stuck at the 'grouping and aligning' stage for over 30 minutes?
• What are the best settings for shooting brackets on a Sony a9 for AutoHDR?
• Do you accept CR3 files for bracket shots?
• What API do you use to edit images?
• Do you use 3 or 5 brackets for handheld real estate shots, or just a single shot?
• Do you edit 360 photos?
• If I refresh my page during upload, does the upload get cancelled?
• Do you edit single images as well?
• What are the best camera settings for shooting JPG on a Canon M50?
• What size JPG images should I upload for the 3 brackets?
• How many bracket photos can I upload in each listing?
• If I upload 3 files of the same picture with different exposures, will it create an HDR image from these 3 pictures?
• Are you able to edit NEF files from the Nikon Z6 III?
• Which Sony RAW files are supported by AutoHDR?
• Should I upload RAWs or JPGs, and merged or unmerged exposures?
• Can you use flashed window pulls?
• Will I get better photos if I shoot JPEG instead of RAW?
• Can you edit brackets that have a flash frame and are spread out further than 5 seconds apart?
• Can AutoHDR edit regular single shot photos along with bracketed and drone shots at the same time?