Why are my shoots stuck at the 'grouping and aligning' stage for over 30 minutes?

If your shoot is stuck for over 30 minutes, it's likely because you uploaded very large raw input files that take a while to process. If anything goes wrong, the shoot fails and enters a queue our developers monitor — we'll re-run it or contact you with the issue.

What you can do

• For future shoots, JPEG uploads process faster than large RAW files
• If you're worried, reach out with the shoot link and we'll check the queue