Why has my shoot been processing for hours?

A shoot processing for 12 hours isn't normal — something has likely gone wrong. Our developers are automatically notified of any stalled or failed shoot and will rerun it.

While you wait

• Check autohdr.com/listings for a status update.
• If the shoot shows a failed status, it's already been flagged and is being rerun.
• If there's no listing at all, the upload may not have completed — re-uploading is safe and you only pay when you download.