How do I report a problem with a specific shoot?
To report a problem with a shoot, email delivery@autohdr.com with the shoot link and a description of what went wrong. To grab the link, go to the listing and click "Copy Link."
If the shoot is marked failed
If the shoot is already marked as failed in your listings, our engineering team is automatically notified and working on it. We'll rerun it if possible, and if we can't fix it, we'll reach out to let you know why.
What to include in your email
- The shoot link (use "Copy Link" on the listing page).
- A description of what went wrong.
- The specific photo(s) affected, if applicable.