How do I request a credit reimbursement?

Before requesting a reimbursement, check your credit log at autohdr.com/account — it shows exactly what was deducted and when. Most credit drops have a clear explanation in the log (downloads, twilight generations, AI Re-Edits, etc.).

When credits are refundable

Credits are only refundable when a feature failed to process entirely — not for results you don't like after it ran. Examples of refundable situations:

• A twilight that never generated.
• A download that failed mid-transfer.
• Any AI feature that was charged but didn't actually process.

How to request

If your log shows a deduction for something that genuinely didn't process, let us know which specific deduction looks wrong and we'll review it.