My Dropbox sync stopped working — photos aren't appearing after editing. How do I fix it?

Most Dropbox sync failures come down to folder structure or a stale connection. Check your folder names first, then reconnect Dropbox if needed.

1. Verify your folder structure

Dropbox sync requires specific naming. If anything is renamed, nested differently, or missing the exact 01-RAW-Photos naming, sync silently stops working.

• Your top-level folder must be named AutoHDR at the root of your Dropbox (not nested inside another folder)
• Inside, your shoot folder is named for the property address (e.g., "123 Main Street")
• Inside that address folder, a folder named exactly 01-RAW-Photos (with hyphens and capital P in Photos)
• Your input photos go into 01-RAW-Photos

Timing note: AutoHDR detects new files approximately 20 minutes after your last file uploads. If it's been less than that, give it a few more minutes before troubleshooting further.

2. Reconnect Dropbox

• Go to autohdr.com/account
• Find the Dropbox section
• Click Disconnect from Dropbox
• Reconnect your account

This resolves most auth-level sync failures.

3. Still not working?

If folder structure is correct and you've reconnected, send us your account email and we'll check what's happening on our end.